FAQ

OUR PRODUCTS

OUR PRODUCTS Unsure about your size? No worries, we've got you covered!

Here at ArtfulDwelling.shop, each product page features a handy size chart to help you find the perfect fit. Our footwear is true to size, so you can confidently choose the size you usually wear. If you fall in between sizes that we don't carry, simply select the next size down for a comfortable fit. And don't fret, if your shoes don't fit, we offer a comprehensive free size replacement policy for your peace of mind!

Will our Car Seat Covers fit your car? Absolutely!

Our Car Seat Covers are incredibly elastic, designed to fit 95% of cars that match our description on each product page. Their stretchability ensures a snug and convenient fit. Please note that oversized trucks and SUVs are the only incompatible cars.

Transparency and Quality at www.ArtfulDwelling.shop

At www.ArtfulDwelling.shop, we prioritize top-notch quality and sustainability. Our products are crafted with premium materials for comfort and durability, making them soft to the touch and boasting an exceptional look. We are proud to be 100% vegan friendly, using no animal-based leather or compromising materials in our mission.

Where We Ship From

Most of our products are shipped from our company factory in China, allowing us to offer the best prices directly to you. Our factory is managed by our USA-based staff, ensuring high ecological and ethical standards are upheld. We use recycled materials when at all possible.

MY ORDER

How do I Order?

Ready to dive into the magic of our mermaid-inspired apparel? Simply choose your style from the drop-down menu on the product page, click "Add To Cart," and follow the easy steps to complete your order. We'll handle the rest and notify you as soon as your order is on its way!

Haven't Received Your Confirmation Email Yet?

If you haven't received your confirmation email, kindly check your spam folder and other email accounts. Can't find it? No worries! Reach out to our helpful support team at info@artfuldwelling.shop, and they'll gladly assist you.

OUR GUARANTEE

Your Satisfaction Is Our Priority 100%

At ArtfulDwelling.shop, we take pride in the quality of our products. Every item is carefully inspected for excellence, and if you encounter any flaws, damaged items, poor-quality printing, or incorrect items, we will reprint them free of charge. Check out our return and refund policy for further details.

PAYMENT

Convenient Payment Options

We offer a range of payment options to suit your needs, including Visa, Mastercard, AMEX, Discover, JBC, and Diners Club cards, as well as Paypal and Apple Pay.

When will my card be charged?
Just after your order has been successfully placed.

Currency and Security of Personal Information

When it comes to currency, we display over 140 options. Feel free to choose your preferred currency, knowing that the final charge will be in USD at the most current exchange rate. Rest assured that your personal information is secure, as we adhere to the highest industry standards. Your credit card details are encrypted during transmission using secure socket layer (SSL) technology, and we never store your credit card information.

SHIPPING & DELIVERY INFO When to Expect Your Package

As each item on ArtfulDwelling.shop is custom-printed just for you, it takes 2-10 business days to ensure your order is perfect before shipping. Please note that some popular items may have longer shipping times than the estimates provided below.

US Shipping Time Estimates

Home Decor Products, Shoes, Boots, Luggage Covers, Hooded Blankets, Hoodie Dress, Car Seat Covers & Bags: 5-10 days

International Shipping

Time Estimates Home Decor Products, Shoes, Boots, Luggage Covers, Hooded Blanket, Hoodie Dress, Car Seat Covers & Bags: 5-10 days

*Please see note below for International buyer and duty fees.

Track Your Package with Ease

Once your order is placed, you'll receive a Tracking Number by email within a few days. If you haven't received your tracking number within the specified time frames, don't hesitate to contact our helpful support team for assistance. info@artfuldwelling.shop

Please note: 
It can take up to 24h for your package to show up in the shipping companies tracking system.

Undelivered Packages

In the rare event that your item hasn't arrived within 45 days, please reach out to our representatives at info@artfuldwelling.shop, and we'll do our utmost to assist you.

How much is shipping?

Shipping is free on most items and all orders over $35 to the continental US. We do ship worldwide to most countries, shipping will be calculated for locations outside of the continental US during check-out. 

Shipping Costs and Customs

When you proceed to Secure Checkout, you can enter your delivery address and view the calculated shipping costs at the bottom of the page. Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges, if applicable, vary by country and are the buyer's responsibility. For additional information, feel free to contact our customer support team.

Your Satisfaction is Our Priority

At www.ArtfulDwelling.shop, we truly value our customers. If you still have questions after reading this information, please don't hesitate to contact us at info@artfuldwelling.shop. Our friendly team is here to ensure you have the best shopping experience with us!

At www.artfuldwelling.shop we really value our customers and if none of the above answered your questions, feel free to contact us by email at info@artfuldwelling.shop